Shipping and Delivery

  1. Why is an item not available for shipping to my location?

Non-availability of a reliable shipping partner for your location.

  1. How do I know if an item can be delivered to my location?

Enter your delivery pin code on the item page to know whether it can be delivered to your address.

  1. How do I check the estimated delivery date for an item?

Enter your delivery pin code on the item page to know the estimated delivery date for it.

  1. Do you ship internationally?

Yes. Kindly contact on handle@bizbee.co.in for further details.

  1. My purchase is a gift, can Bizbee send the order without an invoice?

Unfortunately, we cannot ship any product without an invoice. To comply with the rules governing the movement of goods in India, and due to tax and regulatory reasons all shipments have to be accompanied with an invoice.

  1. I am buying this product as a gift. Can it be gift-wrapped?

Sorry. Currently, we do not offer gift-wrapping.

  1. Do You Offer Expedited Shipping?

Expedited shipping at additional charges. Kindly contact handle@bizbee.co.in for further details.

  1. How Is My Order Shipped?

All Bizbee orders are shipped door to door, and via a number of shipping companies within India from our warehouse in Pune, India to your provided shipping address.

  1. Do You Ship Backorders?

No. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

  1. Can I Ship Different Items in My Order To Different Shipping Addresses?

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

  1. Why Was My Package Undeliverable?

In case of domestic shipping the shipping company will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. If you have not received the package, you can track the package through the Order Tracking facility. If the package status is shown as undeliverable, please call the shipping company at their local number and quote your tracking number to trace your package.

 

Here are some reasons why your package may be determined undeliverable:

Incorrect Address: Bizbee does not take responsibility if the delivery address provided by you is incorrect or outdated. If a package is returned to us because the address is incorrect or outdated, we will consider the order status as closes, and no refund will be issued. Please carefully check to make sure that you have supplied a current and correct shipping address.

Failed Delivery Attempts: In case of domestic deliveries the shipping company will make three attempts to deliver your package. If you are generally not home during delivery hours, please use a shipping address where someone will be available to sign for the package. If the driver deems it necessary to obtain a signature and has made three delivery attempts, then the package is returned to us as undeliverable. If the package status is shown as undeliverable, please call the shipping company’s customer service at their local number and quote your tracking number to trace your package.

Refused by Recipient: If you are sending a gift to someone and they refuse to accept the package because they think it is being sent to them in error, then the package will be returned to us as undeliverable. By informing your gift recipient that they should expect a package you will help us ensure that they receive your gift.

  1. If I have any query regarding my delivery?

In case if you have any query regarding delivery then you can contact our third party delivery partner- Delhivery on customer.support@delhivery.com or you can contact on handle@bizbee.co.in.

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