How Can I Place Order on Bizbee Website?
How can I find my product?
How to set up my account?
How to add products into your shopping cart?
To add products to your shopping cart, follow these steps:
- Select any necessary options, such as color, size, and quantity (if applicable).
- Click on the “Add to Cart” button.
Once the item is added, a notification will appear confirming it’s in your cart. You can then choose to continue shopping or proceed to checkout as needed.
If you’d like to keep browsing, you can do so at any time before completing your purchase. You may add multiple items to your cart until you’re ready to proceed to checkout.
How to review and change the Items in your shopping cart?
You can easily review and update the items in your shopping cart whenever you like.
To remove an item, click on the cross icon next to it.
To adjust the quantity, use the + or – buttons to increase or decrease the number of items.
Your order total will update automatically whenever you adjust the quantity.
Once you’re happy with your selection, start the checkout process by clicking “Proceed to Pay” on the Shopping Cart page, which will take you to the Checkout page.
How to Check Out Items?
To check out items on our website, follow these steps:
Choose Checkout Option: On the checkout page, you can proceed as a guest or a registered customer. If you’re registered, click the “Already registered? Click here to login.” link at the top of the page to log in to your account. If you don’t have an account, you can create one using the pop-up that appears.
Enter Address Details:
- For registered customers, any saved billing and shipping addresses will automatically fill in the Billing Address and Shipping Address sections.
- For guest checkout, you will need to manually enter this information.
Confirm Order Details: Review all information carefully. Once ready, click “Continue” to proceed with your order.
Payment Process:
- You will be directed to our secure payment gateway, Razorpay.
- Enter your credit or debit card details, or select your bank for net banking transactions, then click “Submit” at the bottom of the page.
- You may be prompted to verify your online password, depending on your card type.
Order Confirmation: Your payment will be processed in real time, and you’ll receive an order confirmation email shortly after.
Shipping and Tracking: Once your order ships, we’ll email you the courier’s name and tracking number. We will also send SMS and email notifications at different stages of your order, as well as order details via WhatsApp.
Thank you for shopping with us!
What does it mean when my order is Pending Verification or Awaiting Confirmation?
If your order status shows as Pending Verification or Awaiting Confirmation, there’s no need to worry.
Occasionally, technical issues at the payment gateway or the bank’s end can delay payment confirmation. In such cases, your order status may show Pending Verification. If the payment has already been debited from your account, please allow up to three business days for your bank to confirm the payment with us.
If the payment has not been debited, please contact us to cancel the pending order, and feel free to complete your purchase using the online payment option again or an alternative payment method.
If you used a coupon for an order that is pending, the coupon can only be used again if the pending order is cancelled.
